Constructing, maintaining, and upgrading water infrastructure entails large costs for local governments that can end up impacting budgets for years. The long lifespan of these projects often require development to be based on needs projected decades into the future, leaving … Continued

Last month, as part of our Smart Management for Small Water Systems project, I traveled with Glenn Barnes, Senior Project Director at the Environmental Finance Center at UNC Chapel Hill, to visit a small water system that is in quite a … Continued

A customer calls and wants to know the water and sewer rates in his town. What do you say? Do you direct him to your website? Tell him to swing by town hall or your office and pick up a … Continued

After years in a continuous loop of population decline and higher taxes on a decreasing tax base, the largest municipal bankruptcy in U.S. history was filed by the City of Detroit in July 2013. After any disruptive event, our collective … Continued