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Outside Rates: Why Are They Higher?

December 9, 2021

Water and sewer utilities have a responsibility to develop a system to serve all customers within their jurisdictional boundaries, but outside customers live outside that political jurisdiction. There is a lot of discourse concerning the justification of charging higher prices … Continued

Water System Reserves During the COVID-19 Pandemic

April 16, 2020

Local governments have an increased public health responsibility to ensure that people have access to clean water during the COVID-19 pandemic. During this time, many utilities are refraining from shutting off customers’ water, despite unpaid bills. In more than a … Continued