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With Great Power Comes Great Responsi-bill-ity.

April 21, 2022

Post by Elsemarie Mullins, Project Director at the UNC EFC The responsibility of water utilities to collect public enterprise fees As the Low Income Household Water Assistance Program (LIHWAP) was formed less than a year ago, a common billing practice … Continued

Outside Rates: Why Are They Higher?

December 9, 2021

Water and sewer utilities have a responsibility to develop a system to serve all customers within their jurisdictional boundaries, but outside customers live outside that political jurisdiction. There is a lot of discourse concerning the justification of charging higher prices … Continued