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Outside Rates: Why Are They Higher?

December 9, 2021

Water and sewer utilities have a responsibility to develop a system to serve all customers within their jurisdictional boundaries, but outside customers live outside that political jurisdiction. There is a lot of discourse concerning the justification of charging higher prices … Continued

Technical Assistance for Small Systems

November 29, 2021

The Environmental Finance Center at UNC-CH offers free one-on-one technical assistance for systems providing drinking water for up to 10,000 people and wastewater services for up to 1 million gallons per day. For more information on technical assistance and services … Continued

The Low Income Household Water Assistance Program (LIHWAP)

November 15, 2021

For many years, the federally–funded Low Income Household Energy Assistance Program (LIHEAP) has assisted customers with energy and heating bills, but no equivalent existed for water/wastewater bills until 2020. In the wake of COVID-19 and many moratoria on water and wastewater disconnections, Congress funded a Low Income … Continued

Making Meaning From Data

October 20, 2021

Recent EFC tools have a new look and feel. Historically, the Environmental Finance Center at the University of North Carolina (EFC) built spreadsheet tools. EFC tools are designed to help utilities organize and analyze financial data to make sustainable decisions. … Continued

Resource Agency Partnership for Water Utilities

September 29, 2021

The Resource Agency Partnership for Water Utilities is a group of diverse organizations working toward solutions to the challenges faced by North Carolina’s water and wastewater service providers. The goal of the Partnership is to collaborate with each other and … Continued