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Outside Rates: Why Are They Higher?

December 9, 2021

  Water and sewer utilities have a responsibility to develop a system to serve all customers within their jurisdictional boundaries, but outside customers live outside that political jurisdiction. There is a lot of discourse concerning the justification of charging higher … Read more

Technical Assistance for Small Systems

November 29, 2021

The Environmental Finance Center at UNC-CH offers free one-on-one technical assistance for systems providing drinking water for up to 10,000 people and wastewater services for up to 1 million gallons per day. For more information on technical assistance and services … Read more

The Low Income Household Water Assistance Program (LIHWAP)

November 15, 2021

For many years, the federally–funded Low Income Household Energy Assistance Program (LIHEAP) has assisted customers with energy and heating bills, but no equivalent existed for water/wastewater bills until 2020. In the wake of COVID-19 and many moratoria on water and wastewater disconnections, Congress funded a Low Income … Read more