Won’t you pay my Bill?| Pathways to Getting Some Customers to Help Pay the Bills of Others

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Posted Date:
Tuesday, August 8, 2017 - 11:27

“Won’t you pay my bill?” is a question that the water utility asks of the customers who do not pay their water, wastewater, and even stormwater bills. But low-income customers are, essentially, asking the same question: will you—higher income customers—help pay the water bills of the poor? National organizations like the American Water Works Association […]