Part of the 2020 CIFA SRF Workshop Online Edition. This session focuses on how COVID-19 has affected utilities. Learn how utilities are managing the challenges caused by coronavirus and the subsequent shut-down of the economy. Learn how utilities in one state (North Carolina) have been affected by the pandemic conditions and hear, first-hand, from the Chief Financial Officer of the Little Rock Reclamation Authority. Find out about online tools that measure the financial resiliency of utilities to help managers make informed financial decisions, including EPA’s Water Utility COVID-19 Financial Impact Tool and the University of North Carolina Environmental Finance Center’s Resiliency Tool.