AWWA/WEF Utility Management Conference 2014

Tuesday, February 25, 2014
1:30-5:00 PM
Host Organization: 
American Water Works Association and Water Environment Federation
2 W Bay St.
Hyatt Regency
Savannah, GA
United States

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Water utilities across the country are enduring unprecedented fiscal and economic constraints for a multitude of reasons. Consequently, utilities have to find ways to raise revenues, most commonly from by increasing rates and fees. Water utilities have numerous key stakeholders that must be on-board in order for rate increases to gain traction. Effective communication, many times, is the linchpin in securing rates needed to invest in the industry’s infrastructure.


The half-day workshop was structured as a forum for utility management professionals to learn about, discuss, and document rate approval processes. Workshop participants were presented with a series of utility rate messaging strategies and communication frameworks (by presenters and utility partners). 

Workshop webpage.



Tuesday, February 25, 2014