One of three trainings for Georgia water and wastewater utilities between October 13 - 15, 2020. View the other two here and here.

Thursday, October 15, 2020. 2:00pm-3:00pm

When your water utility board and your customers understand the work you do and the needs of the water system, you are better able to provide high-quality water service to your community. In this session, you will discover a few new strategies and tools to improve communication with your board so that they can make sound, well-informed decisions for the water utility, as well as strategies to explain to your customers about the need to raise rates when necessary.

Download the presentation (PDF).

View a recording of the webinar (go to YouTube).

Registration Cost: Free. 

Intended participants: The trainings are designed for water and wastewater utility managers, finance directors/officers, local governments managers, operators, and any staff that have rate-setting or financial management responsibilities over water and/or wastewater systems. Elected/appointed officials, technical assistance providers, regulatory agency staff, consultants, and others working with water/wastewater utilities are encouraged to also attend.

CEUs for water operators: Pending approval. 

These virtual trainings are provided to Georgia utilities through funding from GEFA. Thank you!