Local government utilities are facing difficult decisions about how to maintain operations and ensure financial sustainability, while providing essential services to the public and limiting personal interactions during the COVID-19 outbreak. We are getting lots of questions about what changes local governments can make to fee structures, customer service practices, and general operations.
This was a Zoom call to address North Carolina local government water and wastewater utility questions regarding legal and financial issues for operating during COVID-19.
The slides are available for download under the Resources tab.
A blog post on Financial Implications of COVID-19 for Water and Wastewater Utilities was posted on March 26, 2020.