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Disconnections For Non-Payment: Context, Common Practices, And Possible Alternatives
April 15, 2021 @ 8:00 am - 5:00 pm
Elsemarie Mullins and Anna Liles presented for the Washington Association of Sewer and Water District’s Spring Conference.
In this presentation you will be provided with an overview of what information they have (and don’t have) on disconnection practices for non-payment and provide a few case studies on how different utilities deal with non-payment and disconnections. Also covered will be preliminary results and analysis from a survey for WASWD members regarding disconnection practices and will provide information about some alternatives to non-payment, including the use of flow restrictors.