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Georgia 2020: Communicating Rates And Utility Finance With Elected Officials And Customers
October 15, 2020 @ 2:00 pm - 3:00 pm
One of three trainings for Georgia water and wastewater utilities between October 13 – 15, 2020. View the other two here and here.
Thursday, October 15, 2020. 2:00pm-3:00pm
When your water utility board and your customers understand the work you do and the needs of the water system, you are better able to provide high-quality water service to your community. In this session, you will discover a few new strategies and tools to improve communication with your board so that they can make sound, well-informed decisions for the water utility, as well as strategies to explain to your customers about the need to raise rates when necessary.
Registration Cost: Free.
Intended participants: The trainings are designed for water and wastewater utility managers, finance directors/officers, local governments managers, operators, and any staff that have rate-setting or financial management responsibilities over water and/or wastewater systems. Elected/appointed officials, technical assistance providers, regulatory agency staff, consultants, and others working with water/wastewater utilities are encouraged to also attend.
CEUs for water operators: Pending approval.