Zoom Call For North Carolina Utilities About Payment Plans Under Executive Order 124 For COVID-19

Unless it is extended, North Carolina’s Executive Order 124 will expire on June 1, 2020. Many local units are focused on structuring, communicating, and managing payment plans for customers who incurred delinquencies between March 31 and June 1. There is not a one-size-fits-all model, but there are a lot of great ideas out there. And also a lot of questions! This Zoom call addressed these issues and facilitated information sharing.

Download the PowerPoint slides. (PPTX)

https://vimeo.com/420048388