In 2014, the North Carolina Utilities Commission issued its Order Granting Partial Rate Increase, Approving Rate Adjustment Mechanism, and Requiring Customer Notice in Docket No. W-218, Sub 363. As part of this Order, the Commission required that Aqua North Carolina, … Continued

What to include in the capital plan is up to the utility. However, a few external factors could influence what a utility chooses to include in its plan. Funding agencies often require submission of specific information that can/should be collected … Continued

In many cases, successful wetland and water quality projects involve multiple partners and several separate revenue sources. This revenue tool allows one to 10 separate governments, non-profits, or other entities looking to partner together on water quality projects to estimate … Continued

As water utilities across North America undertake capital campaigns to finance the replacement and expansion of their systems, the need for confident revenue projections grows. Yet many water utilities are subject to factors that can affect revenue variability, including volatile … Continued

To access the full report and associated tools, visit the Water Research Foundation website. The Environmental Finance Center and the Water Research Foundation partnered to produce a new report that helps utilities address the challenges of revenue gaps, which are exacerbated … Continued

Using comprehensive rate data, this data visualization explores and compares the financial savings associated with water efficient technology in North Carolina and Georgia.

This is a guide written specifically for Georgia water and wastewater utility managers, explaining the legal framework upon which water/wastewater utility services are established, operated and provided in the State of Georgia. It covers legal issues around establishing a utility … Continued

The North Carolina State Water Infrastructure Commission (SWIC) adopted this guidance document, prepared in part by the EFC, which lists rate structure and billing options that utilities can choose to implement in order to support water conservation in the long-term. … Continued

This paper identifies opportunities to enhance management capacity for small community water systems through cooperative (shared) management. This paper provides a background on various aspects of small water systems, performance, and regionalization in North Carolina, before exploring the shared management … Continued

Studying customer behavior has become an essential financial management and research component for most commercial enterprises. Should customer sales analyses play a role in shaping or preparing for water utility management decisions, such as changing pricing or providing a new … Continued