Based on a comprehensive review of inter-local water agreements in North Carolina, this guidance document reviews tips relating to issues utility managers need to be aware of before and while entering into an agreement with another utility. Many of these … Continued
Program Area: Policy Development and Analysis
The Low Income Household Water Assistance Program (LIHWAP) is a proposed program to provide assistance to low income households with their water and wastewater bills. Below is a PDF with a list of FAQ’s that the UNC EFC have put … Continued
This article reviews how utilities can analyze their billing data to understand about the different types of customers that they serve, and tailor communications to the different groups of customers more appropriately.
This capstone answers the following questions: How do utilities in North Carolina recover capital costs through water purchasing agreements? Is a minimum purchase of water required? Are capital costs dealt with up-front or annually? Utilizing research and data collected by … Continued
In many states, several agencies providing loans and grants to water and wastewater utilities for capital projects, each with its own rules and administration. States have taken different approaches to coordinate these programs. This report summarizes that informal and formal … Continued
Post by Chris Heaney This paper collects and analyzes information on state revolving fund programs with a special focus on how states in EPA Region 4 have chosen to implement disadvantaged community programs.