Residential Electric Customer Usage and Expenditure Analysis

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North Carolina electricity rates and the resulting consumer electricity expenditures impact a wide range of critical community and economic development issues in the state. Local municipal utilities must navigate a balancing act to ensure they have the revenue necessary to maintain safe and reliable service without imposing excessive financial hardship on their customer base. The EFC at UNC was asked to assist North Carolina electric utilities in analyzing the usage and expenditure trends of residential electric customers.


The EFC at UNC was asked to assist three towns in North Carolina in analyzing the usage and expenditure trends of residential electric customers. The objective of this analysis is to collect and analyze residential customer electricity rates, usage, expenditure, and property data in order to identify the need and size of the market for energy efficiency initiatives.