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These guidelines provide step-by-step instructions and necessary information to assess every component of a rate structure design to allow water and wastewater utility managers to optimize their rate structures in a way to support the utility’s policy goals, such as encouraging conservation, maintaining affordability, or creating incentives for businesses. Each element of rate structure designs is analyzed in the context of various competing utility objectives, with specific scenarios and examples.


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Recording of a webinar the explains the process as described in the guidebook

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