**Note: This dashboard uses Flash, which is incompatible with the Chrome web browser. Please use another browser, such as Mozilla Firefox, to view this dashboard.**

This interactive Residential Electric Rates Dashboard for North Carolina rates effective as of January 1, 2014, is designed to assist utility managers, local officials, and others in analyzing residential electricity rates against multiple characteristics, including utility finances, system characteristics, customer base socioeconomic conditions, and geography.

North Carolina residential electric rates can be compared with:

• All other utilities in the survey,
• Utilities with similar service population,
• Utilities with similar operating revenues,
• Similar utility type,
• Utilities using the same kind of rate structure,
• Utilities that serve communities with similar income levels,
• Utilities in counties of the same economic tier, and
• Utilities within 50 miles.

You can compare rates for 0 to 4,000 kWh/month at 200 kWh intervals.

You can also raise rates by up to 50% and observe the (hypothetical) effects on the utility's rates, revenues and rate affordability.

The following measures for the selected utility are compared to key indicators or to the utilities within the selected comparison group:

• Monthly warm weather rate electric bills or cool weather rate electric bills,
• Monthly bill as a % of Median Household Income for the service community,
• Price per kWh at the selected electricity consumption amount, and
• Operating ratio (operating revenues divided by operating expenses including depreciation).

The Rates Dashboards are tools designed and produced by the Environmental Finance Center as part of projects to annually survey and analyze rates data from different utilities. Rates data were collected from approximately 98% of all residential electric utilities in North Carolina during the winter of 2013-14. The survey and dashboard for 2013 were funded by the Z. Smith Reynolds Foundation.

Last Updated: April 1, 2014

Troubleshooting

The dashboards are Flash (swf) files that should automatically run on your web browser once it is launched. The dashboards may take 30 - 60 seconds to load on your browser. If you are having trouble accessing the dashboards, try the following steps:

1. Download Adobe Flash Player 9.0 (or later) on the browser you are using to access the dashboards (Internet Explorer, Firefox, Chrome, Safari, etc.).

2. If an error message appears warning about running scripts, accept the scripts to launch the dashboards.

3. If you are still having trouble accessing the dashboard, try switching to another web browser (use Firefox instead of Internet Explorer, or vice versa). You may need to download Flash Player 9.0 again before you proceed.

4. For more help, please contact Annalee Harkins.