Local government utilities are facing difficult decisions about how to maintain operations and ensure financial sustainability, while providing essential services to the public and limiting personal interactions during the COVID-19 outbreak. We are getting lots of questions about what changes local governments can make to fee structures, customer service practices, and general operations.

This presentation was provided by Kara Millonzi and Shadi Eskaf to North Carolina water and wastewater utilities to address the legal and financial considerations for operations during COVID-19.

A recording of the call is now available.

A blog post on Financial Implications of COVID-19 for Water and Wastewater Utilities was posted on March 26, 2020. 

Click here for additional resources related to COVID-19 operations for water and wastewater utilities across the country, and for general governmental operations in North Carolina.