This free, interactive Rates Dashboard is designed to assist utility managers and local officials to compare and analyze water and wastewater rates against multiple characteristics, including utility finances, system characteristics, customer demographics, and geography.
A free webinar on how to use the tool will be scheduled soon. In the meantime, if you are interested in attending the webinar please contact Annalee Harkins.
View the New Hampshire Water and Wastewater Rates Dashboard webinar here:
Click the bolded words below to learn about different features of the dashboard.
Rates data: In New Hampshire the EFC collected rate structures directly from water and wastewater utilities. Each utility's rates are standardized to monthly billing and thousands of gallons for the purposes of fair comparison on the Dashboard.
Demographic data: The American Community Survey 5-Year Estimates (2012-2016) from the US Census Bureau
System characteristics, such as number of connections and water source type: Environmental Protection Agency's Safe Drinking Water Information System
Geographic: United States Geological Survey
We strive to include as many utilities in our surveys as possible, maintaining a minimum response rate of at least 80% of rate-charging utilities in each state. If your utility is not included on your state’s dashboard, it may be that a rate sheet was not received during the survey collection period, or clarifying questions went unanswered.
By utilizing the “Edit Data or Add Utility” button on the upper right corner of the Dashboard, you can temporarily compare your water and wastewater rates against other utilities. Please note that data are only available locally and will not be saved within the Dashboard.
If you were not contacted for rates by the EFC, please reach out to Annalee Harkins with your utility’s name and contact information for future surveys.
Please contact Annalee Harkins. We will do our best to update your rates as soon as possible!
Data can be edited temporarily by utilizing the “Edit Data or Add Utility” button located in the upper right corner of the Dashboard. Please note that data are only available locally and will not be saved within the Dashboard.
Dials such as “Cost Recovery” and “Affordability” rely on supplemental data in making calculations. When supplemental data is not available for a utility, the message is displayed and the dial is blanked out.
Each dial has a “?” button which shows how the dial is calculated, the data used in the calculation, and a brief explanation of the dial’s purpose.
You can download tables of residential, commercial, and irrigation rate structures and bills in both PDF and Excel format here.