This dashboard is designed to assist utility managers and local officials with benchmarking residential water and wastewater rates against multiple attributes, including utility finances, system characteristics, customer base socioeconomic conditions, and geography. The EFC has surveyed nearly all of the utilities in the state and visualized their rates and multiple key financial performance indicators of the Enterprise Funds annually since 2005. This resource for utilities in North Carolina is funded by the Division of Water Infrastructure of the NC Department of Environmental Quality. Current dashboard displays water and wastewater rates as of January 2021, and FY2020 financial data.
Watch a recording of a webinar demonstrating the dashboard and explaining its metrics using the 2021 dashboard edition (external link to YouTube).
Download the data in the dashboard and read a report summarizing rates across the state. Also includes all rates data compiled in prior years.View The Dashboard
The University of North Carolina at Chapel Hill believes everyone in our community deserves equal access to information. North Carolina Water And Wastewater Rates Dashboard is available to provide data to make decisions for public policy. We are committed to creating an inclusive digital experience. If you are unable to access this information, please contact the Environmental Finance Center for more options.