Between October 2017 and January 2019 the EFC and the League conducted a survey of 523 rate-charging water and wastewater utilities in North Carolina. A total of 496 utilities participated by providing their rate schedules, yielding a response rate of 95% of utilities, and accounting for 94% of all North Carolina citizens served by community water systems. Utilities from all 100 counties in the state are represented in this survey group. Water and wastewater rate setting is one of local government’s most important environmental and public health responsibilities. This report aims to provide utility professionals and public officials with an up-to-date, detailed survey of current statewide rate structures and trends, and thus assist in the protection of public health, improvement of economic development, and promotion of sustainability in North Carolina. This report answers frequently asked questions about what utilities are charging, rate structure designs, billing practices, rate increases, affordability, and more.
Click the link above to download the report to learn more about the current state of drinking water and wastewater rates in North Carolina. To explore the accompanying set of tables and standardized water and wastewater rate sheets for each participating utility or the online, interactive Rates Dashboard, click the Related Resources tab above.