For many years, the federally–funded Low Income Household Energy Assistance Program (LIHEAP) has assisted customers with energy and heating bills, but no equivalent existed for water/wastewater bills until 2020. In the wake of COVID-19 and many moratoria on water and wastewater disconnections, Congress funded a Low Income … Read more

At the time of this writing, Congress is debating passing another economic stimulus bill to provide relief against the COVID-19 pandemic. As the pandemic created hardships throughout the country for a year, the U.S. government passed two stimulus bills in … Read more

Guest Post by Stacey Berahzer of IB Environmental Water is such a universally essential service, that many utilities seek ways to help their low-income customers with affording the service. Generally referred to as a “customer assistance program” or CAP, this … Read more