Over the past 6 months, the EFC has continued to investigate how utilities across NC are faring as the ongoing pandemic continues to create a variety of challenges related to revenue and operations.

Non-residential water customers use nearly 43% of public water supplied in the United States[1]. In fact, their portion of public water demand has increased over the past twenty years as water efficiency in the residential sector has improved. Studying customer … Read more

Successful and long-lasting businesses are all about capturing and creating value. Value creation or value added can broadly be defined as taking an action where the benefits of the action exceed the costs of the action. For example, value creation … Read more

It can be hard being a water utility when nobody needs you. Or worse yet, when you have to push people away. But the news seems rife with such stories of unrequited demand for service from water utilities that invested … Read more

This is Part 2 of a 2 part blog post on utility financial risk. Part 1 focuses on utility revenue risk, and Part 2 focuses on utility debt risk. In our first blog post on utility financial risk, we discussed … Read more

This is Part 1 of a 2 part blog post on utility financial risk. Part 1 focuses on utility revenue risk and Part 2 focuses on utility debt risk. On April 29, 2014, the Texas-based utility Energy Future Holdings Corp. … Read more

Mary Tiger is the Chief Operating Officer of the Environmental Finance Center at University of North Carolina at Chapel Hill. The water industry, just like any other, suffers from a variety of financial constraints and challenges. Over the last decade … Read more