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When Big Customers Make Big Changes

January 13, 2015

Non-residential water customers use nearly 43% of public water supplied in the United States[1]. In fact, their portion of public water demand has increased over the past twenty years as water efficiency in the residential sector has improved. Studying customer … Continued

The Business of Water: Capturing and Creating Value

September 2, 2014

Successful and long-lasting businesses are all about capturing and creating value. Value creation or value added can broadly be defined as taking an action where the benefits of the action exceed the costs of the action. For example, value creation … Continued

Utility Debt Risk

June 19, 2014

This is Part 2 of a 2 part blog post on utility financial risk. Part 1 focuses on utility revenue risk, and Part 2 focuses on utility debt risk. In our first blog post on utility financial risk, we discussed … Continued

Release of Revenue Resiliency Review for Water Utilities

February 11, 2014

Mary Tiger is the Chief Operating Officer of the Environmental Finance Center at University of North Carolina at Chapel Hill. The water industry, just like any other, suffers from a variety of financial constraints and challenges. Over the last decade … Continued