Creating customer classes can be an effective method of allocating the cost of service to different types of users. Utilities often use customer classes to meet their various rate-setting objectives, such as prioritizing revenue stability and ensuring affordability. However, it … Continued

This webinar will discuss how to think about water and wastewater systems as a financial entity and will examine the key financial indicators that allow systems to make informed decisions in planning and investment. Participants will learn how to calculate … Continued