At our workshops and through our discussions with water systems during technical assistance work, many water systems, in particular small systems, ask what seems like a simple question: “Are our rates right?” I suspect our initial answer is somewhat unsatisfying: “It depends.” … Continued

About 96% of the population in Puerto Rico receives water from the Puerto Rico Aqueduct and Sewer Authority (PRASA). But the other 4% of the population is supplied by about 240 very small water systems. In teaching workshops this year … Continued

Much of the dialogue around the nation’s water and wastewater infrastructure needs focuses on the enormous estimates associated with repairing and rehabilitating existing systems. But for some families, the challenge hits much closer to home. For them, the obstacle has less to do with the billion-dollar cost of fixing our nation’s existing water systems, and much more to do with the cost of running water lines from existing systems to their neighborhoods.