Co-authored by Ashley Bleggi At a recent conference, we asked utility managers and operators to tell us about their everyday communication challenges. Again and again, we heard that communicating with customers about the value of the service their utility provides … Read more

Guest  post by Kara Millonzi This post was originally published to the School of Government’s Coates’ Canons Blog on June 26, 2018. In the 2017 legislative session, the General Assembly specifically authorized all local government utility providers to charge upfront … Read more

The State Revolving Fund (SRF) programs have become a well-known financing option for many water and wastewater infrastructure projects across the country. This is mainly due to the longevity of the clean water (CWSRF) and drinking water (DWSRF) programs and … Read more