What is the Connecticut Water & Wastewater Rates Dashboard?
This interactive Rates Dashboard is designed to assist utility managers and local officials analyze residential water and sewer rates of Connecticut's utilities against multiple characteristics, including customer base socioeconomic conditions, system characteristics, and geography. The Environmental Finance Center and Tighe & Bond, Inc., conducted water and sewer rates surveys of nearly all public service providers in the state of Connecticut. The participating utilities account for approximately 88 percent of all local government and other ownership type utilities in the state, serving the vast majority of all customers served by public water systems.
The following measures for the selected utility are compared to key indicators or to the utilities within the selected comparison group:
Monthly bill comparison for water, sewer, or water and sewer combined bill for the selected consumption amount,
Monthly bill for as % Median Household Income for the community,
Conservation pricing signal, and
Ratio of operating revenues to operating expenses (when available).
You can compare the monthly bill charged for any consumption level from zero gallons/month to 15,000 gallons/month, at 1,000 gallon intervals. You can also raise rates by up to 100 percent and observe the (hypothetical) effects on the utility's rates, revenues and rate affordability. The local area's basic cable monthly bill is added for comparison.
In addition, system financial health and customer demographic profiles are provided for utilities where data are available.
Please note: The 2019 survey is underway and is expected to be completed in early fall.
Between February 9th and March 7th, 2017, an error was displayed in the 2016 Connecticut rates dashboard's calculations of block rate structures. If you used data from the dashboard during this time, we advise you to refresh your query. Please do not hesitate to contact us with questions or concerns.
Rates data: The rates for the Texas Dashboard were collected from utilities by the Texas Municipal League. Each utility's rates are standardized to monthly billing and thousands of gallons for the purposes of fair comparison on the Dashboard.
Demographic data: The American Community Survey 5-Year Estimates (2012-2016) from the US Census Bureau
System characteristics, such as number of connections and water source type: Environmental Protection Agency's Safe Drinking Water Information System
Geographic: United States Geological Survey
If your utility is not included on your state’s dashboard, it may be that a rate sheet was not received during the survey collection period, or clarifying questions went unanswered.
By utilizing the “Edit Data or Add Utility” button on the upper right corner of the Dashboard, you can temporarily compare your water and wastewater rates against other utilities. Please note that data are only available locally and will not be saved within the Dashboard.
If you were not contacted for rates by the EFC, please reach out to Annalee Harkins with your utility’s name and contact information for future surveys.
Please contact Annalee Harkins. We will do our best to update your rates as soon as possible!
Data can be edited temporarily by utilizing the “Edit Data or Add Utility” button located in the upper right corner of the Dashboard. Please note that data are only available locally and will not be saved within the Dashboard.
Dials such as “Cost Recovery” and “Affordability” rely on supplemental data in making calculations. When supplemental data is not available for a utility, the message is displayed and the dial is blanked out.
Each dial has a “?” button which shows how the dial is calculated, the data used in the calculation, and a brief explanation of the dial’s purpose.