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Financial Resiliency and Future Plans

September 19, 2018

What could make the difference between a utility making it through an event like Hurricane Florence with relatively few impacts, and one that has major, lasting problems? Imagine two utilities, just over the county line from one another, with the … Read more

The Internet of Things and the Water World

August 24, 2018

Post Authored by Elizabeth Kendrick Our previous post brought you Dr. Christine Boyle, founder and CEO of Valor Water Analytics (Valor), which works with utilities worldwide to introduce technologies that drive efficiency and set a new bar for how utilities … Read more

Partnerships and Regionalization—A Real Life Situation

August 1, 2018

Did you know there are over 250 publicly owned small water systems serving less than 1,000 connections in North Carolina? In the case of water and wastewater utilities, bigger can often mean better. The Environmental Finance Center at the University … Read more

Water as a Service

July 19, 2018

Co-authored by Ashley Bleggi At a recent conference, we asked utility managers and operators to tell us about their everyday communication challenges. Again and again, we heard that communicating with customers about the value of the service their utility provides … Read more

2018 System Development Fee Law Changes

July 12, 2018

Guest  post by Kara Millonzi This post was originally published to the School of Government’s Coates’ Canons Blog on June 26, 2018. In the 2017 legislative session, the General Assembly specifically authorized all local government utility providers to charge upfront … Read more

Are Your Rates Special?

June 21, 2018

In the course of conducting our statewide utility rates surveys, we here at the Environmental Finance Center at the University of North Carolina at Chapel Hill examine thousands of rate structures each year. We’ve seen it all, from the especially … Read more