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Outside Rates: Why Are They Higher?

December 9, 2021

  Water and sewer utilities have a responsibility to develop a system to serve all customers within their jurisdictional boundaries, but outside customers live outside that political jurisdiction. There is a lot of discourse concerning the justification of charging higher … Read more

The Low Income Household Water Assistance Program (LIHWAP)

November 15, 2021

For many years, the federally–funded Low Income Household Energy Assistance Program (LIHEAP) has assisted customers with energy and heating bills, but no equivalent existed for water/wastewater bills until 2020. In the wake of COVID-19 and many moratoria on water and wastewater disconnections, Congress funded a Low Income … Read more

Making Meaning From Data

October 20, 2021

  Recent EFC tools have a new look and feel. Historically, the Environmental Finance Center at the University of North Carolina (EFC) built spreadsheet tools. EFC tools are designed to help utilities organize and analyze financial data to make sustainable … Read more