Local government utilities are facing difficult decisions about how to maintain operations and ensure financial sustainability, while providing essential services to the public and limiting personal interactions during the COVID-19 outbreak. We are getting lots of questions about what changes … Read more
The Governor of North Carolina issued Executive Order 124 on March 31, 2020 due to conditions regarding COVID-19. The Executive Order prohibits all utilities in the state from disconnecting water, wastewater, electric, and natural gas service to residential customers for … Read more
Coronavirus has upended all of our lives in a very short period of time, but water utilities are affected in very specific ways. During this national “Office Hours” style webinar, you will have an opportunity to voice your questions and … Read more
Unless it is extended, North Carolina's Executive Order 124 will expire on June 1, 2020. Many local units are focused on structuring, communicating, and managing payment plans for customers who incurred delinquencies between March 31 and June 1. There is … Read more
One of a series of trainings conducted by the Environmental Finance Center Network for the Smart Management for Small Water Systems project. This 1.5 hour COVID-19 online training is intended for municipal employees, utility staff, and board members. Participants will learn about … Read more
One of a series of trainings conducted by the Environmental Finance Center Network for the Smart Management for Small Water Systems project. This webinar contains back-to-back sessions. The first session addresses financial recovery from COVID-19, followed immediately by a Funders’ Forum – … Read more
One of a series of trainings conducted by the Environmental Finance Center Network for the Smart Management for Small Water Systems project. How you charge your customers can be as important as how much you charge them. Different rate structure designs affect … Read more
North Carolina Governor's Executive Orders 124 and 142 are expiring on July 29, 2020. Along with its expiration are the moratorium on late fees/penaltires and disconnections for non-payments of utility bills. The School of Government, the NC Department of State … Read more
One of a series of trainings conducted by the Environmental Finance Center Network for the Smart Management for Small Water Systems project. Water systems can download and use spreadsheet tools from the Environmental Finance Center at UNC to assist in financial management … Read more
One of a series of trainings conducted by the Environmental Finance Center Network for the Smart Management for Small Water Systems project. Much of the drinking water infrastructure—treatment plants, pumps and pipes—is coming to the end of its useful life. Assets … Read more
An open office hours virtual meeting hosted by the UNC School of Government to answer questions from North Carolina water and wastewater utilities on addressing COVID-19 financial conditions, customer assistance programs, and transitioning from Executive Orders 124 / 142. No … Read more
One of a series of trainings conducted by the Environmental Finance Center Network for the Smart Management for Small Water Systems project. View the presentation slides Webinar 1: September 28, 2020 | 10:00am-11:30am PT Given the pandemic and its serious … Read more
