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Bill Payment Assistance Program Cost Estimation For Water Utilities

January 25, 2021

  This tool guides water/wastewater utility staff in estimating the costs of implementing a program to assist low-income residential customers pay their bills. Follow the step-by-step instructions to estimate the income distribution of households in the utility service areas and … Read more

Utility Regionalization And Consolidation

July 28, 2019

Currently, the water and wastewater sector is extremely dispersed; there are tens of thousands of water utilities and authorities across the country. At the same time, the nation and world is facing a time of growing complexity and unprecedented change … Read more

Strengthening Utilities Through Consolidation: The Financial Impact

March 5, 2019

A synthesis of the financial implications of consolidating water utilities based on the experience of eight communities. The US Water Alliance and the UNC Environmental Finance Center are committed to advancing fact-based, common-ground solutions to our nation’s most pressing water … Read more

The Nation’s Workforce Related to Water

October 3, 2018

Some of our workshops for small drinking water systems cover the topic of workforce planning—how do we keep our best employees, and how do we find more great employees to bring on board?  As part of the day, we ask … Read more

Partnerships and Regionalization—A Real Life Situation

August 1, 2018

Did you know there are over 250 publicly owned small water systems serving less than 1,000 connections in North Carolina? In the case of water and wastewater utilities, bigger can often mean better. The Environmental Finance Center at the University … Read more

Are Your Rates Special?

June 21, 2018

In the course of conducting our statewide utility rates surveys, we here at the Environmental Finance Center at the University of North Carolina at Chapel Hill examine thousands of rate structures each year. We’ve seen it all, from the especially … Read more